The Policy Playbook
The Policy Playbook is a podcast that simplifies the complex world of business insurance, employee benefits, HR compliance, and retirement planning for business owners and decision-makers through interviews with business leaders and solo episodes breaking down real-world scenarios. Each episode delivers actionable strategies with zero jargon, accompanied by a newsletter that translates insights into specific steps you can implement to protect and grow your business.
The Policy Playbook
Penalty Flags: Five Questions Every Leader Should Ask Before Renewal
You know what drives me crazy? Watching business owners pay the price for mistakes their brokers made.
Higher premiums. Coverage gaps. Unnecessary risk. All because someone on your team didn’t do their job.
In this episode of The Policy Playbook, Coach Misty Carson throws penalty flags across the field, exposing the violations brokers commit that cost companies money, protection, and peace of mind.
From pass interference to delay of game, she breaks down the five questions every leader should ask before renewal — and the red flags that reveal whether your broker is playing fair or running their own agenda.
If you’ve ever felt frustrated or powerless at renewal time, this is your game film.
🔑 What You’ll Learn
- The five questions that reveal whether your broker is protecting or exposing you
- How to spot “pass interference” when brokers dodge coverage explanations
- Why “market conditions” is the industry’s most dangerous excuse — and what to demand instead
- How to prevent “illegal blocking” that traps you with one broker year after year
- The ethics of broker compensation — and how to ask about commissions the right way
💬 Key Quote
“You’re not just a spectator in this game. You’re the one paying for every yard lost in premiums, coverage gaps, and missed opportunities.”
💡 Takeaway Play
Insurance is not a spectator sport. If your broker can’t explain, defend, and strategize your coverage, you’re playing with an empty playbook. Ask better questions, demand better answers, and protect your business like you mean it.
Tagline: Smart strategies. Straight talk. Zero BS.
Links:
🔗 Subscribe → The Policy Playbook
💌 Join the newsletter → Play of the Week
🤝 Connect → LinkedIn
💻 Website → The Playbook Consulting Group
Host: Coach Misty Carson, Business Development Executive at OneDigital and Founder of Playbook Consulting Group
